The Carfax for the vehicle that I purchased stated, among many other services, that the battery had been serviced. The start/stop did not work during the test drive. Having never had that technology before, I assumed that it was disabled. After getting the car home, and diagnosing the start/stop issue, I found out that a weak battery would cause the start/stop to not work. I also had an issue with sync not remember some settings. The battery would charge, but would not hold a sufficient charge for the start/stop to work. I purchased a new battery ...
Good experience buying a new car . If on the market again I will visit them
We were greeted promptly. Tire rotation and oil change took very little time. Cables were replaced for battery. Service was great! People were great as always… thank you
Quick fast.kept me updated on progress of vehicle. I had someone else to go.he had me done early.
Brittany Smith was amazing. She is obviously a very caring sales consultant. She was quick to address all my concerns and such a pleasure to make a deal with. I recommend walking in and asking for her directly! Beautiful woman inside and out. THANK YOU BRITTANY❤️
The service department at McLarty Nissan Colonel Glenn Road on Saturday gave us an appointment for Monday 7 am. We traveled 45 minutes to be on time. After the dealership opened we were checked in within 15 minutes. The diagnosis was given and other recommended repairs. We accepted and prioritized the needed repairs on a fixed income budget. We were informed within 6 hours of the completion of all of the repairs. We drove back home 45 minutes without any mishaps and our car functioned superbly. All of the Staff was professional and pleasing to all customers. I will return for any needed repairs or ...
We have been with McLarty Nissan for years!! The service department always get our car back up and working! They give updates by calls and texts messages. They are just the best hands down!
Never had an issue when I bring my vehicle in to get serviced. Staff in service department professional and let’s me know what my vehicle needs as far as the recommend services for the mileage that’s on my car. Last but not least they never take action before getting my ok first!
Great salesman and customer service we were offer a fair price for our trade end and a great price on our purchase!!!
Service was fast and I was in and out in a timely manner .I'm always informed on the needs of my car. I would say good job.
McLarty Nissan has always done my work and they do away got it out really quick and done right.
Great costumer service, very polite, will get you what you want/need. Ms.Brittany Smith was great she explained everything to us and sold us a great car.We recommend my sister to go to her and she sold her the car she wanted. An amazing sales person
Prompt, clean, quick, thorough. I was abor to get an oil change and other maintenance completed within 4 hours. The waiting area is clean and stocked with snacks for your wait. The TV is on the game show network. Staff is friendly.
I would’ve given this dealership zero stars if it were possible. I originally reviewed this dealership in February 20, 2025 regarding a vehicle was purchased. Renaye Benjamin, the manager over the service department, contacted me asking for a chance to address/correct the issues in exchange for me taking the review down. I agreed and dropped the vehicle off on 2/24/25 around noon for it to be serviced. On 2/28/28 I reached out for an update because I hadn’t heard anything regarding the vehicle. I was told they were still testing trying to recreate the issues I mentioned experiencing, they had lived ...
Gabe Ferebee did an excellent job taking the time to listen to what we were looking for and searched their inventory to find the exact vehicle we were looking for. He made certain that we test drove and found the exact color and package we wanted. Gabe and the General Manager honored their promise to give us the best possible deal. The Finance Manager also offered us the best arrangements and warranty package for us. We highly recommend McLarty Nissan Liitle Rock to anyone looking for a new vehicle.
Was able to get the exact vehicle that I wanted very good good experience at the dealership
I have bought 2 vehicles from here. Both times it was quick and easy. Service department is great as well
I received great customer service and the sales representative was outstanding. The store was clean and my sales representative answered all my questions.
Mclarty Nissan charged more than the truck was worth. We got several denied letters stating so. We got the truck home and the check engine light came on. Took it to a dealer in our town to plug into computer and it had 8 error codes. They were supposed to fix several things before we picked it up, one was the battery or wiring wouldn’t start the vehicle. Another was they were supposed to replace fog lights. They never ordered the lights and one of the error codes was battery. Called them to see what they would do and they ...
Everyone was very helpful, polite and took the time to answer questions and concerns we may have had
Robert is the best to work with Service was OK. Time was OK Waiting area needs help
The overall service was great they took care of my needs.Gabdy was good to work with
An excellent dealership I would like to say thank you to Marcie, Jonathan and Abby they did wonderful job they went above and beyond to make sure that the problem was taken care of and for that I thank them very much for their professionalism I would recommend any of my family or friends to y'all again thanks
My salesman’s was attentive to my needs and worked the entire deal by phone. My Ford Explorer was waiting for me in perfect condition, and all I had to do was sign the paperwork. Simply in and out! Honestly was the best car purchase experience ever! Thanks Arthur Waters for everything!
Awesome, amazing, wonderful, excellent super, a wonderful experience, went out their way to make sure I was satisfied, friendly, helpful and outstanding! Thanks
Wow, amazing, outstanding, helpful, friendly, went out the way to make sure I was satisfied, an a wonderful Experience! Thanks
The dealership itself was easy to find and easier to work with. We stop in and had a chance to look around a bit when a young man by the name of George Maslennikov stopped and assisted us. This young man was very professional and vey very knowledgeable about the vehicle we were looking at and all the models we talked about. He knew the different packages they had to offer and the base price diferance. George helped us with no pressure to try to push us one way or the other. Very polite and allowed us to ask questions ...
I purchased a 2023 Nissan Rouge on 1/18, the salesman showed us the car I was looking at on the web site, he told me it had been hit on the right front finder and hole in the parking lot & that he would fix it, after working the deal he told me he gave me such a good deal he couldn’t fix it I would have to & that it would cost him $250 but I could get it done for $50, the estimate is $775. I was also told different amounts on what he was giving me for my trades, I was ...
The dealership was very helpful. I purchased a pre owned vehicle. They went out of their way to make sure it met my needs.
Robert is a really good service advisor, and the service was great and on time@
I am never disappointed when I come to McLarty Nissan. Yes, I will be back
Very satisfied with scheduling the appointment time and a good turnaroun in getting my car back as promised.
My Service Representative Rob did an excellent job and kept me informed of the status of scheduled maintenance being performed. Great service and customer support.
It is a nice place to look and visit to see what they have to buy
Clay was the biggest help. I told him what I was looking for, he showed me a few, took it for a drive and then started on the paper work. He made it such a breeze.
Got my new beautiful Rogue! Love my Nissan! National Parks are within our reach now! Bike rack is great bling!
Pain free purchase experience with knowledgeable and friendly staff. James is the best. I love my Frontier!
My experience at Mclarty Nissan is always positive they really take good care of me. Thanks so much
Great service and knowledge about the work in my Nissan rogue 2019, service advisor Robert (Rob) Smith always explained everything thanks Rob from Robert Castanos
Gabby was awesome and communicated every step of the way. Answered my questions and made the whole process simple.
Horrible experience with their Sales Department!! I have been buying and trading cars with Mclarty Nissan of LR for almost 10 years straight. I traded in my Nissan for a used Subaru on a Saturday evening. After signing the paperwork, my salesman left without letting me know and before finalizing my sale. Before leaving with the purchased vehicle, I noticed its touch screen was damaged and nonfunctional. I told another salesman but was instructed my salesman (who I found out had left to go to a family party) would call me first thing Monday morning. Nobody called me. After several days ...
Having purchased my last 2 vehicles at McLarty Nissan I would have to say they rate pretty high! I enjoyed working with Clay Arnold on my last purchase. He was very pleasant, patient, honest and not “pushy” as is sometimes encountered when car shopping. Thank you Clay!
McLarty has always been a wonderful dealership I love the service the friendliness and the staff
It's always a pleasure taking my vehicle to get serviced. I wouldn't go anywhere else.
The dealership especially my service guy was awesome....talked me thru every phase of the repair and did a great job of explaining the work performed.
Gabby and all the staff was professional and friendly. My car service was completed in a timely manner and I was updated on the services performed.
Great service depth. All the tech people are friendly,professional and understanding about my vehicle issues.
Great service and quick response have always had good service will gladly recommend their service
Everything was great they did a excellent job on the warranty and the gap insurance thanks so much
My new car purchase was great from start to finish. Best part was I was only there less than 4 hours. Special thanks to floor sales manager Utombi and finance Micheal exceptional!
Great financial deal, and no nonsense customer service. Very professional and energetic. The 600 mile drive was worth it!
The service department is the best hands down. I fact I will buy another Nissan vehicle again because of the terrific service I've had there for almost 10 yrs
McLarty Nissan has been the most friendly and reliable dealership we have ever shopped at, the service department is also the best we have ever used.
I have had a few issues with my used 2020 Pathfinder I purchased August 14 2024. But, the service at Bale Chevorlet jumped right in a solved them all. The extended maintance warranty and service warranty took care of what was needed abd when it was needed. The sales team there is impeccable and the finance department as well! Thanks salesman Caleb Lindsley, in financing David Fry, and Scott Elsberry sales manger there at Bale Chevorlet of Little Rock, Arkansas. I ended up getting all of my service neededs taken care of by McLarty Nissan with the help of the Bale team with ...
15 words!! Well all departments made this purchase an awesome experience!!! Really very nice people!
I’m grateful for this dearlership and their service department and comfortable attitude to customers.
Never deal with this dealership. They are crooks. They work hard to sell you a car; however, if you have a problem, they will not answer or return a call. The finance department are crooks!!!!!!!!!!! They owe me over $2K for a car warranty refund!!!
I had wonderful experience when having my vehicle serviced. Rob was very helpful, professional and polite. He listened to my concerns and questions and answered them. He was responsive and finished the job before the expected time frame. I had a great experience with the service team.
It was super easy to make a deal and they were able to quickly delivery the truxk to our house!
Friendly and welcoming. The whole process was easy. Josh “the beard” was my salesman and did a phenomenal job of not making me feel pressured and keeping things easy going. My fiancé then used James and Leo and again phenomenal job. Everyone was very patient and easy-going. Jason and Michael in Finance finished us up and just like before they were friendly, welcoming, and easy to deal with. From beginning to end it was a welcoming and non-pressured experience.
I always have a good experience at Mclarty Nissan would not trade for nothing. Thanks
Brittney and her team got me in and out in less than an hour. Latosha, Brittney, Jacob, Jonathan and the rest have always been helpful with my maintenance and repair issues. Would highly recommend them for your service needs.
I had an awesome experience from start to finish purchasing a vehicle. Mr. Arnold explained everything perfectly and took the time to answer my sons 1000 questions regarding football. Thanks to everyone for providing a great car buying experience.
Robert Smith took care of our oil change and checkup as he always does. Robert is diligent, courteous and thoughtful, he is an incredible representative for the dealership. Thanks, Robert!
I have no problems, great customer service and great quality vehicles. I would recommend anyone personally to come here and buy and vehicle.
As always very friendly polite and dedicated to customer satisfaction. Renaye did a great service as I have come to expect
McClarty Nissan Little Rock is an awesome place to get a new car. I’m so pleased with my experience. The sales person James did all he can to put me and my family in a nice and dependable car. He superseded my expectations. I would recommend this place to anyone.
The salesperson was kind, friendly and pleasant as we spoke. He made everything easy to understand and was very customer friendly and patient.
Friendly, knowledgeable, and respectful service. They cleaned and detailed my new car while I did paperwork. It was ready to go when I was. Great experience!
Made a deal over the phone, took off work early and drove an hour and a half just for them to make an offer 4K higher then already agreed upon price, would not come down to agreed upon price. Terrible customer service. Just like a used car dealer to tell me any lie they can to get me there and then try for more know they will not sell at agreed price. These people are snakes.
Great experience, everyone works together. Keeping the customer the number one Priority. Thank you Gabe, Nate, Matthew and Leo!
Great customer service. Always friendly and helpful. Kim Hale is always there with a smile and snacks!
I would recommend Jonathan Summons to anyone he’s excellent, knowledgeable helpful about his job
Service department is excellent. Work done efficiently and care is taken with your vehicle. The service advisor carefully explains any problems found before work is done. From service area to waiting room to showroom and offices and the open car lot is clean and well maintained. Everyone I’ve met is professional, competent and friendly.
Needed a damaged tire replaced on my 2022 Altima. Tire was ordered and I went to McLarty Nissan West for replacement and then realized I had been dealing with McLarty Nissan North. Fortunately McLarty Nissan West had one tire in stock and replaced my damaged tire and even worked me in at the scheduled appointment time. I appreciate the great service from both McLarty Nissan Dealerships in Little Rock.
Johnathan Summons is an awesome and amazing salesman. He saw us in the parking brawling and asked us if we needed any help and we told him what we were looking for to buying our 80 years old mother. He at that time got my number and communicated when he found something that he thought we would consider to buy for our mother. I truly appreciated his caring demeanor and persistence on helping us by calling and texting. For this we are thankful and grateful 🙏🏾 The finance.person Mike was awesome also no high pressure was truly appreciated 🙌🏾
Today was a great day for me Renaye is very very caring about your vehicle to me the other dealer need more of her. I am very satisfied with my vehicle and all that she told me what was wrong and needed for my vehicle. Thank you for great service and work.
Good experience. Love vehicle. Everything went great and would recommend to anyone wanting a new vehicle.
I am always satisfied with Mclarty they always do right by me and do a good job
Gabe Ferbee is an awesome salesman. He handled everything great and professionally. He got me in a ride within my price and it’s perfect! He helped me set up my Bluetooth before I left and explained the car to me! I highly recommend you go see see Gabe for anything from first time to trades to whatever
The service was impeccable as usual. The staff is always friendly and professional. The service representative updated me on my vehicle every step of the way.
Extremely pleased with recent experience purchasing my 2024 Nissan Rogue. Our salesman, Marteen, was a pleasure to work with. He was prompt in answering questions, helping with negotiations and very knowledgeable in reviewing the features of my new Rogue. Highly recommend this young man!
Very helpful, they explain what needs to be done and why it needs to be done. Prompt in getting us in and did necessary work quickly.
They were so quick & thorough!! Rob was a huge help . Like always very satisfied with the work they did.
Was visiting from out of town and needed to get the oil changed in my wife’s vehicle. The whole process of getting the appointment scheduled on their website, and the experience at the service center was very professional and courteous. The vehicle was ready on time. I was very pleased with the whole process.
I love the service at Mclarty they the best job and know alot about my car
I have been well satisfied with this dealership from the test drive to the first service, I have bought both a frontier and a titan and and I am proud to say I am a McLarty customer
As always great service and a tire was done quickly. Always take my car to Little Rock Nissan dealership
I have nothing but excellent experience every time I've dealt with Mclarty Nissan on two different vehicle kudos kudos kudos!!
15 words not enough, excellent service friendly staff, I would recommend Nissan to anyone that wants any repairs
It was easy and the folks were very helpful! They answered all my questions, were super patient and absolutely no pressure.
Dealership with honest they were fast they were quick they were to the point they did the service with care I understand I would recommend the part of Nissan to anyone that drives a Nissan
Great Staff and friendly. From Joshua to Jason In the Finance Department. Received a 3.9 Interest rate on a 2024 Nissan Kicks SA. Joshua and Jason Rock.
The entire staff was courteous, helpful and professional. My salesman, Jonathan Summons, was particularly helpful and a pleasure to work with. Great place to purchase a car!
Robert was incredibly helpful in discerning my issues with the vehicle and his technicians were attentive in repairing the issues determined.
Shop was very nice and helpful and I will be going back for all my service work
Great job Checked to see if I was okay 👍 offered refreshing drinks,and snacks overall I was pleased ,had work done on my car for eleven years
We were greeted immediately by Gabby. Very pleasant and friendly employee. Renee Benjamin also came and checked on us. We are definitely pleased with our services. Thank you…
Best around friendly people very helpful. Would recommend them to anyone. Never a very long wait time.
Customer service was great. Explain the service we need. Job well done customer service. Thank you 🙏
