The Carfax for the vehicle that I purchased stated, among many other services, that the battery had been serviced. The start/stop did not work during the test drive. Having never had that technology before, I assumed that it was disabled. After getting the car home, and diagnosing the start/stop issue, I found out that a weak battery would cause the start/stop to not work. I also had an issue with sync not remember some settings. The battery would charge, but would not hold a sufficient charge for the start/stop to work. I purchased a new battery and all issues were resolved. I feel that I was deceived by the " battery serviced" statement. I also have issues with the sales representative that have not been resolved in over a month since I bought the car. FYI- my previous car was purchased at McLarty Ford and was a 5 star out of 5 star experience. I expected the same.

Good experience buying a new car . If on the market again I will visit them

We were greeted promptly. Tire rotation and oil change took very little time. Cables were replaced for battery. Service was great! People were great as always… thank you

Quick fast.kept me updated on progress of vehicle. I had someone else to go.he had me done early.

Brittany Smith was amazing. She is obviously a very caring sales consultant. She was quick to address all my concerns and such a pleasure to make a deal with. I recommend walking in and asking for her directly! Beautiful woman inside and out. THANK YOU BRITTANY❤️

The service department at McLarty Nissan Colonel Glenn Road on Saturday gave us an appointment for Monday 7 am. We traveled 45 minutes to be on time. After the dealership opened we were checked in within 15 minutes. The diagnosis was given and other recommended repairs. We accepted and prioritized the needed repairs on a fixed income budget. We were informed within 6 hours of the completion of all of the repairs. We drove back home 45 minutes without any mishaps and our car functioned superbly. All of the Staff was professional and pleasing to all customers. I will return for any needed repairs or perhaps a new vehicle if the Trump Tariffs are rescinded.

We have been with McLarty Nissan for years!! The service department always get our car back up and working! They give updates by calls and texts messages. They are just the best hands down!

Never had an issue when I bring my vehicle in to get serviced. Staff in service department professional and let’s me know what my vehicle needs as far as the recommend services for the mileage that’s on my car. Last but not least they never take action before getting my ok first!

Great salesman and customer service we were offer a fair price for our trade end and a great price on our purchase!!!

Service was fast and I was in and out in a timely manner .I'm always informed on the needs of my car. I would say good job.

McLarty Nissan has always done my work and they do away got it out really quick and done right.

Great costumer service, very polite, will get you what you want/need. Ms.Brittany Smith was great she explained everything to us and sold us a great car.We recommend my sister to go to her and she sold her the car she wanted. An amazing sales person

Prompt, clean, quick, thorough. I was abor to get an oil change and other maintenance completed within 4 hours. The waiting area is clean and stocked with snacks for your wait. The TV is on the game show network. Staff is friendly.

I would’ve given this dealership zero stars if it were possible. I originally reviewed this dealership in February 20, 2025 regarding a vehicle was purchased. Renaye Benjamin, the manager over the service department, contacted me asking for a chance to address/correct the issues in exchange for me taking the review down. I agreed and dropped the vehicle off on 2/24/25 around noon for it to be serviced. On 2/28/28 I reached out for an update because I hadn’t heard anything regarding the vehicle. I was told they were still testing trying to recreate the issues I mentioned experiencing, they had lived the breaks, and they would have the spare key issue figured out by Monday which was 3/3/25. On 3/5/35 I made an unexpected trip to the dealership to check on the vehicle only to find out that what I had been told was all false. I have the paperwork to show and prove all of it. I wish attachments were an option here but maybe the other sites I leave a review on have the option. The dealership operates without any integrity and through deception. After 9 days of having the vehicle, pretending to make things right, they were really just trying to making it do as thought they were doing these things in hopes of deceiving me to make it go away. The dealership has terrible business practices and should be avoided if you want honesty, transparency, and dependability. They have caused this purchase experience to be one of the worst experiences off my life!

Gabe Ferebee did an excellent job taking the time to listen to what we were looking for and searched their inventory to find the exact vehicle we were looking for. He made certain that we test drove and found the exact color and package we wanted. Gabe and the General Manager honored their promise to give us the best possible deal. The Finance Manager also offered us the best arrangements and warranty package for us. We highly recommend McLarty Nissan Liitle Rock to anyone looking for a new vehicle.